Interpersonal communication is the exchanging of information, ideas, and feelings between two or more people through verbal or non-verbal methods. It often includes voice, facial expressions, body language, and gestures.
Friendliness – A friendly tone, personal question, showing interest or a smile encourages open and honest communication
Confidence – Demonstrates conviction and commitment that you will follow through.
Empathy – This shows you are listening and respecting other opinions.