Corporate life and culture affects millions of people around the world in their daily life and work. Understanding the individual culture of an organisation and how it works and how you can contribute and get along is key to your career success.

Our series of courses in this category offers key insights and learning to all working professionals, whether operational or in management. From the written, spoken and non-verbal to how we behave both consciously and sub-consciously, it all communicates messages to those around us.

With around 100 hours of professional training, sourced from the experiences of thousands of individuals and companies and compiled by our team of subject matter experts and editors, you have access to both established practice and new thinking.

You can read, listen and watch each course in your own time. There are usually around 100 questions to test your knowledge and at the end receive a certificate of achievement. If you prefer, you can also listen to the whole course or read the course book without having to take any tests.

  • Workplace violence is rarity but a reality that can’t be dismissed. Discrimination and harassment can lead to a hostile environment and left unchecked can escalate into violence. This course will help you recognise certain behaviours and identify warning signs and tendencies in violent individuals and lower the risk of escalating a situation. It will also provide a toolkit of response mechanisms.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Harassment in the workplace is a serious issue with potentially long term damaging effects on individuals and major implications to the organisation as many high profile media stories have shown throughout the last year. Harassment can manifest itself racially, sexually, culturally or directed at those with disabilities or physically in the form of bullying. Not only is it unpleasant, in certain cases its illegal. Our Workplace Harassment course gives you the tools to recognise harassment. It will also help you understand the rights and responsibilities in creating a safe environment for everyone. Note: This course in no way constitutes legal advice and you should refer to your local laws for full guidance.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • The workplace has been fundamentally changing over recent years, moving towards being more open, accepting and understanding of the differences in its staff and how diversity adds value. Leading global businesses embrace this while governments force those who slow or refusing to change with the times. Through our Workplace Diversity course, you will understand what diversity is in its many forms, deal with it in practical terms as well as intellectually and emotionally and handle circumstances where there is still resistance to change. Note: This course gives guidance and you should always be aware of your local legal obligations.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Workplace conduct is an issue that costs industry millions each year through conflict, dispute, arguing and even violence between staff. This course focuses on the core issue of civility and respect amongst and towards fellow staff and how to ensure a positive, polite and respectful environment exists for all. This course looks at the typical cause and effect and the skills needed by management to effectively ensure that civility is systemic throughout an organisation. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • The global workforce is changing, with positive diversity approaches, gender parity and new opportunities and support networks opening up to enable female leadership to flourish. Our course touches on some of the core points in recognising and adding value to your organisation with specific approaches, programs and support strategies and recognising the different traits in character and decision making and how they will impact your business for the better.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Mature businesses are working more across borders, cultures and generations as the benefits of alternative thinking are given their rightful place As older staff delay their retirement and younger people enter the workforce, there are distinct differences and challenges to face. Our course will help you understand the influences of each of the named generations from Baby Boomers to Millennials. Learning how to manage generation gaps will help you become a better manager and colleague. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Chemistry is the essential but elusive constituent of any successful team, whether in business or in sport. Individual skill is what each person brings but chemistry is what brings them together and focused on achieving a goal through a sense of unity. With our Team building Through Chemistry course you will discover the specifics of how building chemistry through connections and shared purpose will utilise each other’s strengths.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Social Learning is a great way to train staff and teams through modelling positive behaviour, by creating an environment to promote participation and bring a culture of learning and cohesion amongst participants. Whether you’re a training professional or not within your organisation, with our course, you will understand the principles and models to put together effective social learning plans and groups that lead to meaningful learning and development for all. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Praise and recognition are essential to an outstanding workplace and often the cost of employee recognition is minimal in relation to the benefits it brings. Recognition programs have been shown to increase productivity, employee loyalty, and increased safety. On our course, you will see the types of program, how to motivate and keep them successful and on track. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly. On our course, you will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Office politics are the essence of our own real life reality shows. People are social and interactive and inevitably will get on and fall out. As a manager, your trick is to keep people focused and positive and avoid negative clique building and pernicious behaviours that can harm and damage people and productivity and even lead to job losses and effects on the business. Our course will give guidance on handling and preventing situation, the classic office personalities and strategies to keep people focused and positive. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.  
  • In Part Two of our Networking Skills course, we look at networking outside the company. This is one of the most valuable and rich ways of developing strong and lasting business connections. It takes the investment of time, combined with skills and authenticity in yor relationships but can last your whole career and turn into great trusting friendships along the way. Our course will give you an overview of the core networking skills you can finesse to improve all your networking capabilities. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Networking is one of the fundamental skills virtually every employee should have, no matter what their role or position. Networking isn’t just for external facing clients but just as importantly to work with internal stakeholders and internal clients, no matter what the size of the business. Our course will help you develop the skills, work out how to communicate effectively and build long term relationships that will last. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • For any working professional, meetings are probably one of their biggest complaints - along with report writing. Even a simple one-hour team meeting that is poorly planned could cost a company one or two working days in lost productivity and leave a negative taste with staff. However, when done well with objectives, outcomes and a structured plan that is properly managed and facilitated, a meeting or workshop can be one of the most productive tools a business can have at its disposal. Giving the chance for multiple points of view, experience but all coming together for an understood and known purpose. Our course will explore how to reduce time wasting, give meetings purpose and focus through planning and leading techniques that will engage attendees and leave a lasting impression. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Employee on-boarding is an essential process for any company as part of their total recruitment procedure and investment and it should be treated with as much importance as the hiring and training process. In this age of hard to please millennials, who are more selective as to how they work and who they work with, the right programme, messaging of values, ethos, rules and regulations will create the right initial impressions for new hires. It will make a material difference to staff turnover. With our employee on-boarding course, you will understand what it takes to design a programme, get the right message and set & manage expectations. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Corporate Behaviour and Corporate Social Responsibility have become a major factor in the success or failure of many companies – whether small or global conglomerates. In the age of mass media and social media distribution all seen the stories of organisations having to spend millions on repairing reputational and brand damage because they didn’t have the right set of values and staff training in place. Our Developing Corporate Behaviour course helps use best practice to articulate your core values, train employees and equip everyone to better deal with incidents.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Good business etiquette can separate you from your peers and competitors when it comes to handling delicate and high level relations. Awareness, respect and paying attention to the finer details can differentiate you. Our course will give you an overview of the key basics when it comes to meeting people, dealing with high level international situations, communicating online, on the phone and in person. Deal with interruptions, accidents and other mini crises in a smooth and effortless way as well as handling networking and social occasions. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • A company"s ethics will determine its reputation and good business ethics are essential for the long-term success of an organisation. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives. A company"s ethics will have an influence on all levels of business, influencing all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way ethics are developed.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
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