This sub-category of management, focuses on the people element of strong management. Managing teams, individuals and performance.

With over 200 hours of professional training, sourced from the experiences of thousands of individuals and companies and compiled by our team of subject matter experts and editors, you have access to both established practice and new thinking.

You can read, listen and watch each course in your own time. There are usually around 100 questions to test your knowledge and at the end receive a certificate of achievement. If you prefer, you can also listen to the whole course or read the course book without having to take any tests.

  • Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. It’s about being savvy commercially and financially and seeing an end to end opportunity and equation. Not all business or sales are profitable and thinking on your feet is as much an art as a skill. Our Business Acumen course will give you the financial literacy and business sense you need and an advantage others wished they had. It will help you recognise opportunities and learning events, manage risk better and increase your critical thinking. This course has the ability to influence your whole organisation and give you that extra edge.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • A company"s ethics will determine its reputation and good business ethics are essential for the long-term success of an organisation. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives. A company"s ethics will have an influence on all levels of business, influencing all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way ethics are developed.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Good and great sales people are like any high performer, no matter what their field. Coaching them is like coaching any athlete or actor and provides many benefits in the long term. With our Coaching Salespeople course you will discover the specifics of how to develop coaching skills. You will learn to understand the roles and responsibilities of a coach as well as the challenges that coaches face in regards to specifically working with salespeople.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Annual reviews are now a key instrument in most businesses. An annual review can keep staff focused and engaged.   Giving feedback on positive attributes and areas for development is a pathway to success. With our Conducting Annual Reviews course, you can discover how to construct and conduct a well designed annual review. Define the categories for the review, link it to reward and compensation and use it to target and increase performance through the entire organisation.
      Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Crisis Management is as important an approach as financial and personnel management. Having a clear and effective programme in place can mean the success or failure of a company for the long term as well as affecting profitability and reputation. You should have a plan in place to identify and assess risk, respond accordingly and have disaster recovery ready. Our course focuses on crisis management within your company and will help you recognise the warning signs, help avoid such situations and develop skills to manage it.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Effective performance management is about ensuring staff and the organisation they work for are focused on the same priorities. It goes to the heart of the business by improving production, reducing waste and helping individuals have focused targets that are achievable and can be met, creating win-win and aligned relationships. Our course will help give you the tools and skills to help close any gaps between the skill sets of an employee and the expectations put on them. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Recruiting employees is perhaps one of the hardest and most overlooked areas of a business and essential to success. Any great business leader will tell you that the success of the company rests with its people and that starts with choosing the right talent long before you groom and evolve anyone. Many companies simply wait for talent to arrive, advertising a position and hoping. Actively seeking out the right kind of candidate is a sure fire way to find the right talent. Our course will help you understand how to find, interview and recruit the right candidate for you. It’s a huge investment from the outset and getting it wrong can be expensive on many fronts whether financially or through loss of morale and bad feeling and poor productivity. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Dismissing or firing employees is never easy, whatever the unfortunate circumstances. While it should always be treated as a last resort, it’s important that all avenues have been explored before proceeding. As well as understanding the principles, you will also need to know the legal and any other relevant implications to the process. With our course you will begin to see how important it is to develop a core set of skills to managing this process if and when it is time to let an employee go. NOTE: This course does not constitute legal advice in any way or form, merely outlining some of the best practice procedures you should consider. You should ALWAYS consult with a legal and HR professional who knows local employment laws. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Good hiring strategies hit both ends of the P&L in terms of generating long term growth in revenues and savings. Every successful business leader will tell you that the fundamental success of their company is down to its people more than its products or services. Hiring the right people is about more than just ability. They say hire for character, train for skill. The trick is getting the right mix of skills, attitude and cultural fit. Our Hiring Strategies course will help you understand how to seek the right candidate and give you the necessary tools to find the right people for you.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.  
  • Leadership through influence is as much an art as it is a skill. While they say some leaders are born and not made, many circumstances can drive someone to take the lead, perhaps even in adversity, discovering abilities they never knew they had. Once you learn the techniques of leadership and influence and add your own authenticity, it will be easy to build the confidence to take to lead. The more experience you have in acting as a leader, the easier it becomes.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Managing managers in your leadership team is the same as managing any direct reports. As you move up the career ladder, the responsibility increases but the same principles apply. It is critical to provide guidance, support and empower individuals as the stakes are usually higher. With our course you will be able to develop the managers and emerging talent around and close to you. As every manager knows, learning never stops.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Creating and managing high performing teams requires a great deal of skill, focus and patience. High performers are usually very strong in a certain set of attributes, often countered by an equal lack of what could be considered basic and fundamental skills. Identifying the skills you need, hiring for them, managing them and ensuring all high performers interact and complement their team-mates is a skill in itself. With our Managing High Performance Teams course you can put yourself in a great position as a leader of these individuals.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.  
  • More and more as businesses go global, they are creating their own high performing remote teams or outsourcing the task to third parties in areas such as  sales, service and market development. How do you manage this process and bring individuals, teams and groups together to share the same direction, values, objectives and expectations whilst facing logistical and other challenges that come with virtual management.  Our Managing High Performance Remote Teams course will help guide you through setting up, managing and interacting remotely by identifying and helping you push through to success.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Office politics are the essence of our own real life reality shows. People are social and interactive and inevitably will get on and fall out. As a manager, your trick is to keep people focused and positive and avoid negative clique building and pernicious behaviours that can harm and damage people and productivity and even lead to job losses and effects on the business. Our course will give guidance on handling and preventing situation, the classic office personalities and strategies to keep people focused and positive. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.  
  • Praise and recognition are essential to an outstanding workplace and often the cost of employee recognition is minimal in relation to the benefits it brings. Recognition programs have been shown to increase productivity, employee loyalty, and increased safety. On our course, you will see the types of program, how to motivate and keep them successful and on track. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Motivation is one of the most important influencing strategies a leader and manager can employ, whether driving a team or workforce or yourself. True motivation comes from within and your skill is harnessing it within yourself and for the benefit of others. Our course gives you a toolkit of proven strategies and psychological approaches and five motivational models that will help you create programs for any team or individual. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Supervising others is the first stage on a management career. Between managing your own time, project and objectives, helping team members solve problems and supporting peers, the week soon disappears. With our Supervising Others course, you can learn to maximise your efficiency, develop management skills such as delegation, time management and setting both goals and expectations, resolving conflict and disciplining staff.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Chemistry is the essential but elusive constituent of any successful team, whether in business or in sport. Individual skill is what each person brings but chemistry is what brings them together and focused on achieving a goal through a sense of unity. With our Team building Through Chemistry course you will discover the specifics of how building chemistry through connections and shared purpose will utilise each other’s strengths.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Teamwork is a part of most people’s daily life, whether in the workplace, with family life or with friends on the sports field or elsewhere. To genuinely grasp its power, you need to understand some of the core principles that may seem obvious but after often overlooked. Our Teamwork and Team Building course encourages you to explore the different aspects of a team, the dynamics and how each person fits into that. Learn the concepts, principles and values that make a team and turn it into a success.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • The new generation of homeworkers and gig economy staff, are virtual employees working from home or new co-working spaces in cities all over the world. More than one billion globally work virtually. As a business you can really benefit from this army of workers and giving the individual the freedom to enjoy the advantages and benefits of flexible schedules – less commuting and saving the company money in office space. Our course will help you understand the demands of teleworking, both as an employer and employee.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • There are over one billion virtual workers making up the globally connected workforce, with the numbers expected to continue increasing. And with the world marketplace more accessible than ever, businesses big and small can take advantage of operating 24 hours a day across every region and timezone. Creating, managing and team building still follows the same principles but the challenges vary slightly to in-market teams. Our Virtual Team Building and Management course will help you understand how to work on these challenges and succeed globally.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Harassment in the workplace is a serious issue with potentially long term damaging effects on individuals and major implications to the organisation as many high profile media stories have shown throughout the last year. Harassment can manifest itself racially, sexually, culturally or directed at those with disabilities or physically in the form of bullying. Not only is it unpleasant, in certain cases its illegal. Our Workplace Harassment course gives you the tools to recognise harassment. It will also help you understand the rights and responsibilities in creating a safe environment for everyone. Note: This course in no way constitutes legal advice and you should refer to your local laws for full guidance.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Workplace violence is rarity but a reality that can’t be dismissed. Discrimination and harassment can lead to a hostile environment and left unchecked can escalate into violence. This course will help you recognise certain behaviours and identify warning signs and tendencies in violent individuals and lower the risk of escalating a situation. It will also provide a toolkit of response mechanisms.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
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