• Administrative procedure is essential to the success of any business. A well run office, keeps efficiency high, reduces common errors and miscommunication. Keeping the role and function front and centre of any business, you’ll be able to establish clear policies and procedures that all staff can buy into and adopt. With our course, you’ll learn how a policy book demonstrates professionalism and efficiency within an organisation or office environment. This document is a vital connection between the company’s vision and operations. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Anger can be a very damaging condition in anyone’s life, particularly if left to escalate and untreated. It can affect your work, personal life and relationships and have devastating consequences, even resulting in criminal prosecution and a legacy that will stay with you for years. While anger is a normal reaction that everyone experiences, it’s how you identify it, manage it in an effective way, turning that energy to positive effect. This course will give you a constructive approach and tools to identify triggers and coping strategies when you get angry. Note: This course is not intended as a replacement for professional help and guidance. Professional help should always be sought, especially if there is risk to a person and those around them. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Anxiety and stress in the workplace can be one of the leading causes of sickness, absence and under performance It can hit anyone and be pernicious and destructive if not dealt with and managed. Our course on managing anxiety will give key resources and skills to help identify its symptoms and manage it when it hits you or anyone in your teams. You will be better suited to coping with these very common situations. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the overall financial and business performance, particularly in this digital age. On our course, you'll get an overview and learn how to classify records, define and maintain different systems, and develop a keen understanding of the importance of records management. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Self-confidence is something everybody struggles with, no matter who they are or what they tell you. If they don’t, then they’re probably delusional as well. It is entirely normal to have moments where you lack vision, don’t feel adequate and don’t know how to see or express your self-worth, especially when communicating with others and asserting yourself. Our course will give you an understanding of what assertiveness and self-confidence mean and how to harness those feelings in your day to day life. These skills will encompass many elements of your professional and personal life and bring many opportunities and benefits. Just give it a go! In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • In this day and age of multiple distractions, the average person can have between 50,000 and 70,000 thoughts in a 24 hours day – whether awake or asleep. And in the age of multiple distractions and devices, it’s no wonder that attention and focus are at constant risk of depletion – it could be argued we are all facing some degree of ADHD. It can affect your work, your relationships and progress. Our course will give valuable insight, tools and strategies to help you be more attentive, vigiliant and focused in your daily life to achieve the goals you want. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Financial literacy of basic accounting concepts is one of the key skills you need to have as you develop your career. Our Basic Bookkeeping course is for you if you are running a small business, managing departments in large companies or starting out on a career in accounting and looking for a glimpse into your future worklife. You will learn the basic terms and concepts that will stand you in good stead for any future career as well as your personal life with financial planning matters.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Being more likeable is always a desirable quality. Managing that whilst managing others is a hard balance between being liked and respected, particularly as an authority figure that has to sometimes handle difficult conversations to the people who like and support you. This course will show how honesty, integrity, authenticity and trust will be the biggest tools to foster better relationships with teams and staff. Learning to avoid micromanagement, trust and empower others, accept feedback and delegate will all improve your manager scores.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Have you ever dreamed of starting your own business? Wanting to be your own boss? Don’t know what to do about your great business idea? If you have ever thought about these situations then let our entrepreneurship course help you open your mind to the possibility and the realities. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our entrepreneurship course.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through our Body Language Basics course you will be given a set of tools to use to your advantage. These tools can be utilised in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Our body language course will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own body language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Want to tell is someone’s telling the truth just by looking at their facial expressions and body position? Want to know when you have an advantage in a sales or negotiation situation or when to back off? Through the use of body language, you can pick up on patterns of small signs that could give you the edge in everything you do. Our body language basics course is an introduction and overview on some of the techniques to understand the unspoken language that makes up over 70% of all communication. It will also help you underastand your own body language and how it’s been seen and perceived, even at a subconscious level and how to adjust and improve the way you connect through non-verbal communication. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation are brought in as talking points, you’ll want to feel fully confident you understand the concepts and meanings. Our Budgets and Finance course will give you a solid foundation in finance. We cover topics around financial statements, budgets, forecasting, purchasing and financial law.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. It’s about being savvy commercially and financially and seeing an end to end opportunity and equation. Not all business or sales are profitable and thinking on your feet is as much an art as a skill. Our Business Acumen course will give you the financial literacy and business sense you need and an advantage others wished they had. It will help you recognise opportunities and learning events, manage risk better and increase your critical thinking. This course has the ability to influence your whole organisation and give you that extra edge.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • A company"s ethics will determine its reputation and good business ethics are essential for the long-term success of an organisation. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives. A company"s ethics will have an influence on all levels of business, influencing all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way ethics are developed.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Good business etiquette can separate you from your peers and competitors when it comes to handling delicate and high level relations. Awareness, respect and paying attention to the finer details can differentiate you. Our course will give you an overview of the key basics when it comes to meeting people, dealing with high level international situations, communicating online, on the phone and in person. Deal with interruptions, accidents and other mini crises in a smooth and effortless way as well as handling networking and social occasions. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Business succession planning is all about being prepared. The loss of valuable leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival and growth of any business. Whether it is grooming employees to become leaders, or preparing for an employee"s retirement your participants will identify common obstacles and how to overcome them. Our course will show you the differences between succession planning and mere replacement planning. How you prepare people to take on leadership responsibilities is just as important as hiring the right person for the job. Every company should have a form of succession planning in its portfolio.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Writing is a key form of communication for most people, and it”s one that many struggle with. Written skills in particular have diminished with the advent of messaging and email. Having articulate, compelling and persuasive written arguments, logically laid out and well represented is key to good business communication. Whether it’s a proposal, report or agenda. Our Introduction to Business Writing course will give you a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. This refresher course will give learners that extra benefit in the business world that a lot of people are losing.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Documentation production is a key part of professional life, whether a proposal, business plan, report, technical or policy manual – or even a publication. Our course will give you the knowledge and skills to set up teams, work with others and create professional and important documents that reflect your organisation in the best light. Understand the basics of how using certain collaborative tools and models to give yourself an advantage in an art that’s slowly diminishing with the advent of new age communication technologies. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Our call centre training course will help improve the phone skills of team members and new employees working in a call centre environment. This will in turn help make them more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier, and happier employees will produce happier customers. You will learn the skills to improve productivity and performance. Evaluating metrics and coaching are also used to make sure you can maximise the performance of teams.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Change management is faced by most business leaders on a regular business cycle basis. This can often be brought about by internal factors as expansion, re-trenching, merger & acquisition or re-financing a business. External drivers such as changes in trends and in particular technological factors that disrupt are now a regular part of the business landscape. Our course on Change Management will give any leader the right tools to implement changes more smoothly and to have them accepted more easily.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Coaching and mentoring a colleague can be an extremely rewarding two way experience. As well as imparting knowledge, experience and wisdom you can receive a great deal from the diversity of new ways of thinking that can evolve and change your own way of thinking. Coaching goes beyond imparting information about a role but adding wisdom and value to an individual’s work and sometimes personal life. It can be an intimate bond of sharing and exchange. Our Coaching and Mentoring course gives a good introduction and overview into how to develop an individual towards high performance.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Good and great sales people are like any high performer, no matter what their field. Coaching them is like coaching any athlete or actor and provides many benefits in the long term. With our Coaching Salespeople course you will discover the specifics of how to develop coaching skills. You will learn to understand the roles and responsibilities of a coach as well as the challenges that coaches face in regards to specifically working with salespeople.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Whether it”s the speech you deliver in the boardroom, podium, noticing key body ‘tells’ in a negotiation or simply a one-to-one with a team member, the level of attention you give to communication is a key differentiator in building rapport and gaining influence. Our Communication Strategies course will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees, having a positive impact everywhere throughout the business and in people’s lives.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Annual reviews are now a key instrument in most businesses. An annual review can keep staff focused and engaged.   Giving feedback on positive attributes and areas for development is a pathway to success. With our Conducting Annual Reviews course, you can discover how to construct and conduct a well designed annual review. Define the categories for the review, link it to reward and compensation and use it to target and increase performance through the entire organisation.
      Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Conflict is a part of human nature and whenever people come together for any length of time, conflict will inevitably occur. Whether it’s over an issue, set of beliefs or character difference, the effects of unresolved conflict can be long lasting and damaging to a business, its relationships, staff and ultimately to you. Our Conflict Resolution course will give you a seven step process that is proven and can be used and adapted to handle disputes of any size. You will learn crucial conflict management skills, including anger management and using the Agreement Framework along with other strategies and tactics.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Delivering constructive criticism is one of the difficult conversations that make up some of the toughest challenges you face in a leadership role. If done correctly, it can deliver many benefits to your organisation and the individual. It has to be planned, managed and delivered in a certain way so as to avoid long term negative outcomes and bring the individual along with you. Our course will help you deliver effective feedback to demonstrate that management cares about an individual  and will invest time and effort into their career development. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. With our Contact Centre training online course, you'll be able to give teams the information and techniques needed to effectively assist your customer base. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.    
  • Contract Management is considered a specialist skill, reserved for legal departments. However, it should be in the purview of all senior managers to understand the key organisations they have a legal relationship with. It may be considered a turgid and mundane part of your role but contract and tort should be firmly on your radar. If contracts are managed well a business will flourish in the spirit of the partnership. If not, companies face financial loss and ruin, relationship harm and damage to reputation. With our online course, you will develop a comprehensive understanding of the fundamentals of contract management. Whether a vendor, partners, customer or government, these agreements need to be managed carefully. You will get a view on how to effectively implement management that is both in the spirit and letter of the agreement.
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    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • We are all born with innate creativity, curiosity, intuition, courage and the ability to think freely. It is only as we grow up and mature that norms are instilled that can block and diminish all of this through restricted thinking, discipline, self-regulation and habit - most of which are positive but can be restrictive. Our course will help unlock imagination, test your mental flexibility and open your mind to divergent thinking. You’ll learn mind-mapping, brainstorming and other key skills that can inspire you to be more creative in all you do. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Crisis Management is as important an approach as financial and personnel management. Having a clear and effective programme in place can mean the success or failure of a company for the long term as well as affecting profitability and reputation. You should have a plan in place to identify and assess risk, respond accordingly and have disaster recovery ready. Our course focuses on crisis management within your company and will help you recognise the warning signs, help avoid such situations and develop skills to manage it.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Critical Thinking skills provide you with a different way to look at issues and problems. By applying a combination of logic, reasoning and open mindedness you can approach things in an entirely new way and surface new answers and solutions. Our course has a collection of tools and strategies, most of which you will already possess, to help you hone the skills to evaluation, identify and distinguish between relevant and irrelevant information, improve your overall performance and ensure you maximise your chances of productive decision making in key situations. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Customer Support used to mean just face to face or phone conversations. With technology today, this has fundamentally changed and includes a host of online solutions from websites, FAQ’s, web chat, phone apps and even chatbots. The customer experience has shifted online and begun long before a purchase is made. Our Customer Support course looks at the new opportunities in customer support available online and how to take advantage of them.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Every organisation is responsible for ensuring Cyber Security. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity and keep you on the right side of the law. With our course you will understand the different types of malware and security breaches. Develop effective prevention methods which will increase overall security. They will also understand the basic concepts associated with Cyber Security and what a company needs to stay secure.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

  • Corporate Behaviour and Corporate Social Responsibility have become a major factor in the success or failure of many companies – whether small or global conglomerates. In the age of mass media and social media distribution all seen the stories of organisations having to spend millions on repairing reputational and brand damage because they didn’t have the right set of values and staff training in place. Our Developing Corporate Behaviour course helps use best practice to articulate your core values, train employees and equip everyone to better deal with incidents.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • How to Develop New Managers is a course that will help you identify prospective managers early in the management track, helping the company overall with its long term success and succession planning. Becoming a new manager is a major step for an individual and supporting them is key. Our course will help outline the best practices and share knowledge in showing how to develop well rounded, balanced and confident managers who can fit your organisation’s cultural values and grow with you for the long term.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

    In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • The digital online world has fundamentally changed most facets of work, private and public life. It’s harder to keep a presence offline than online as nearly everybody has a public profile of sorts, whether on social media, company websites, private and public databases. But there are many pitfalls and risks to maintaining a digital presence as a good digital citizen means new skills and thinking required. Our course looks at some of the common sense points that you may not have considered. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
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