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Experiencing diversity is a part of living within a civilized society. It is our diversity and variety that help organizations to be successful and achieve their goals. Understanding the various forms of diversity makes for a better company and world in general. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. [wc-store-catalog-pdf] -
Effective performance management is about ensuring staff and the organisation they work for are focused on the same priorities. It goes to the heart of the business by improving production, reducing waste and helping individuals have focused targets that are achievable and can be met, creating win-win and aligned relationships. Our course will help give you the tools and skills to help close any gaps between the skill sets of an employee and the expectations put on them. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
A strong business proposal should compel a reader to think yours is the perfect choice. It should be succinct, clear, compelling and follow a series of logical steps to a natural outcome. Our course on writing the perfect proposal will take you through each step of the process, from understanding the purpose, information gathering to writing and proofreading and packaging the perfect product. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Emotional Intelligence or EQ (Emotional Quotient) is one of the fundamental skills of adult and working life, at the heart of self-awareness and self-management. Your ability to react, your motivation and overall behaviour, both personally and professionally, are governed by your EQ levels and it is an area of growth every adult should have as part of their personal development. If it’s your first time exploring this concept, our course will give you an understanding of its power and how harnessing your Emotional Intelligence will give you more control over your actions and emotions, impacting you positive in every facet of your life. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Employee on-boarding is an essential process for any company as part of their total recruitment procedure and investment and it should be treated with as much importance as the hiring and training process. In this age of hard to please millennials, who are more selective as to how they work and who they work with, the right programme, messaging of values, ethos, rules and regulations will create the right initial impressions for new hires. It will make a material difference to staff turnover. With our employee on-boarding course, you will understand what it takes to design a programme, get the right message and set & manage expectations. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Recruiting employees is perhaps one of the hardest and most overlooked areas of a business and essential to success. Any great business leader will tell you that the success of the company rests with its people and that starts with choosing the right talent long before you groom and evolve anyone. Many companies simply wait for talent to arrive, advertising a position and hoping. Actively seeking out the right kind of candidate is a sure fire way to find the right talent. Our course will help you understand how to find, interview and recruit the right candidate for you. It’s a huge investment from the outset and getting it wrong can be expensive on many fronts whether financially or through loss of morale and bad feeling and poor productivity. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Dismissing or firing employees is never easy, whatever the unfortunate circumstances. While it should always be treated as a last resort, it’s important that all avenues have been explored before proceeding. As well as understanding the principles, you will also need to know the legal and any other relevant implications to the process. With our course you will begin to see how important it is to develop a core set of skills to managing this process if and when it is time to let an employee go. NOTE: This course does not constitute legal advice in any way or form, merely outlining some of the best practice procedures you should consider. You should ALWAYS consult with a legal and HR professional who knows local employment laws. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Organising and delivering memorable and successful events takes a great deal of creativity, thought, meticulous planning and delivery. You need to collaborate, map out and plan every detail from security, technicians, catering and facilities management. With the many different events from awards, conferences, press parties and business conferences you can expect a diverse and wide range of demands and solutions you need to create – some of which are totally bespoke. Developing your skillset in this area will give you a significant string to your bow and our course will help give you the basics in planning, administration and techniquest that will give you the confidence to run an engaging event that leaves a lasting impression. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Being a personal or executive assistant is a key and unique position requiring a great deal of professional and personal skills. From management and organisational skills to meticulous planning, you also need discretion, confidentiality and sensitivity and being an effective gatekeeper. Our course gives you an overview of the tools you need and what it takes to become a successful assistant. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Strong facilitation skills can help make any business decision making process more efficient and effective. By creating and managing a good environment, a good facilitator can orchestrate groups to come together and problem solve key issues for a company. Our course gives participants an understanding of what facilitation is and a toolkit of useful techniques and proven strategies to maximise outcomes from group thinking. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. Our Goal Setting course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
What is the best way to handle a difficult customer? Building rapport? Learning stress management techniques? Recognising body language triggers? With our Handling Difficult Customers course, you will be able to develop a strong skill set including in-person and over the phone technique, being able to address complaints and generate new business.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
For many in traditional in-person sales, handling client objections can be a difficult business – often what puts less hardy types off the role. Getting pushed back and turned down can seem challenging and exhausting. However, when looked at from the other side, you are usually in a positive position when clients are moving into the detail of dishing out objections. Arm yourself with a catalogue of response types and your own product or organisational features and benefits and follow a few proven techniques and you should soon be able to work with a client to bring them on side and hopefully on board. Our course will show you how sales objections is an essential part of the process and open up many new opportunities. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
The health and wellness of all staff should be a key priority for any successful and values led business. Your organisation should be contributing to the overall happiness and wellbeing of all who work for you. With our course, you will be able to look at common issues of health and preventative care through to workplace conflict and stress. Health and wellbeing of staff is the responsibility of the whole company so take it seriously. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Good hiring strategies hit both ends of the P&L in terms of generating long term growth in revenues and savings. Every successful business leader will tell you that the fundamental success of their company is down to its people more than its products or services. Hiring the right people is about more than just ability. They say hire for character, train for skill. The trick is getting the right mix of skills, attitude and cultural fit. Our Hiring Strategies course will help you understand how to seek the right candidate and give you the necessary tools to find the right people for you.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
In our How to Learn New Skills course for adults, you’ll look at the principles behind what educators know as Bloom’s Taxomony, which looks at four types of knowledge we acquire and the models and ways we can hone our ability to comprehend, learn, remember and recall. Learning is child’s play indeed, but for an adult it’s no longer that simple. The brain finds it harder to absorb and adapt new knowledge, thinking and patterns. It’s one of the reasons we don’t like change. But now more than ever, the business world is moving fast and to keep relevant and current, you need to constantly adapt and learn new skills. Don't get left behind. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job. This has had an impact, particularly on those that are not equipped with the skills or knowledge to deal with these issues. Our Human Resource Management course will give managers the basic tools to handle numerous situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This online course will provide your participants those skills and assist them with certain Human Resource situations.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Interpersonal skills are one of the most powerful and compelling skillsets to develop in any walk of life, whether in a public facing role or whether you want to improve your overall levels of influence and be the unforgettable person in the room. Our course gives you a set of starter tools to open conversations, move them along and progress your influencing skills. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Job search is part of any career development, particularly in this day and age where there are no jobs for life any more. With more and more competition for posts, the creation of global online job portals, you get to see so many opportunities but can be one of hundreds of applicants. So how do you stand out and how do you find the right role? How do you build a winning resume that gets attention, how do you network? What happens when you get your interview and where do you find help in all this? Our course will give you a good overview in how to find the right role for you, assess your skills and get that job. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Knowledge within a business is commonly defined and accepted as one of its greatest assets. Whether it’s learned Intellectual Property (IP), formulas, IT systems, business processes, marketing USP’s – it all comes together to define a corporation. Do you have this all accurately documented, registered, logged and held somewhere or is it all in the heads of your staff? ISO and other standards exist that support your overall strategic KPI’s so adopting proper knowledge management approaches can help you and give further assurance to your investors, shareholders, partners and financiers. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Leadership through influence is as much an art as it is a skill. While they say some leaders are born and not made, many circumstances can drive someone to take the lead, perhaps even in adversity, discovering abilities they never knew they had. Once you learn the techniques of leadership and influence and add your own authenticity, it will be easy to build the confidence to take to lead. The more experience you have in acting as a leader, the easier it becomes.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Life coaching is a relatively new skill that is helping people in their everyday lives and careers in achieving their personal goals. Life coaches aren’t therapists but specialised in training and identifying trends and setting goals in areas like relationships, health, work, family and even retirement. Our course will give you an overview to what life coaching offers and the different areas you could benefit. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Lunch and learn is an American concept which, as it sounds, offers you professional learning & development, networking whilst having the chance to eat together. A great internal tool to launch ideas or maybe a product or service or share key updates, they are usually voluntary to attend and similar to a Village Hall type event. Run informally, you have a 45 minute slot to present, give updates and get key feedback to selective issues. It can bring out great networking, collaboration and sharing best practice between employers. Learning is child’s play indeed, but for an adult it’s no longer that simple. The brain finds it harder to absorb and adapt new knowledge, thinking and patterns. It’s one of the reasons we don’t like change. But now more than ever, the business world is moving fast and to keep relevant and current, you need to constantly adapt and learn new skills. Don't get left behind. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
For any working professional, meetings are probably one of their biggest complaints - along with report writing. Even a simple one-hour team meeting that is poorly planned could cost a company one or two working days in lost productivity and leave a negative taste with staff. However, when done well with objectives, outcomes and a structured plan that is properly managed and facilitated, a meeting or workshop can be one of the most productive tools a business can have at its disposal. Giving the chance for multiple points of view, experience but all coming together for an understood and known purpose. Our course will explore how to reduce time wasting, give meetings purpose and focus through planning and leading techniques that will engage attendees and leave a lasting impression. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Managing managers in your leadership team is the same as managing any direct reports. As you move up the career ladder, the responsibility increases but the same principles apply. It is critical to provide guidance, support and empower individuals as the stakes are usually higher. With our course you will be able to develop the managers and emerging talent around and close to you. As every manager knows, learning never stops.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Creating and managing high performing teams requires a great deal of skill, focus and patience. High performers are usually very strong in a certain set of attributes, often countered by an equal lack of what could be considered basic and fundamental skills. Identifying the skills you need, hiring for them, managing them and ensuring all high performers interact and complement their team-mates is a skill in itself. With our Managing High Performance Teams course you can put yourself in a great position as a leader of these individuals.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
More and more as businesses go global, they are creating their own high performing remote teams or outsourcing the task to third parties in areas such as sales, service and market development. How do you manage this process and bring individuals, teams and groups together to share the same direction, values, objectives and expectations whilst facing logistical and other challenges that come with virtual management. Our Managing High Performance Remote Teams course will help guide you through setting up, managing and interacting remotely by identifying and helping you push through to success.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
While online has changed everything for everyone, the principles of marketing still hold strong – communicate with your customer in the way they want. Our marketing fundamentals course will provide you with a great set of skills and basic knowledge to let you market your business online. Remember, content is king online, and that should be the focus of your efforts with this low cost route to a global market. Sign up for our course if you want your business to thrive online. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
L&D budgets always get hit first in crisis or downturn. Proving the ROI and hard value to a business is imperative – beyond agreeing that more sales training is needed! But how do you demonstrate value on communication, personal development and coaching skills? Our course on Measuring Results from Training will help you learn the different ways to evaluate training and translate that into real value for the business. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Using Media and PR (public relations) is one of the most effective ways to give your organisation or yourself profile. It covers many channels and means of communicating from personal networking to appearances at conferences or in traditional media such as print or on television. In addition is the new wave of social media that gives you more control but easy to lose your message in the noise. Our course will give you an overview of many different practical tools that give you the skillset in dealing with the media and public, both in proactive and reactive situations. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Middle Management is by far the largest tier of leadership in most organisations. They are generally department heads, responsible for key functions and project that keep the company progressing. They are usually the most burdened and loyal at the same time but unable to grow due to the myopia of their role or function. Businesses must focus on this key layer of management and allow them to understand their role in the organisation and opportunities ahead of them. Our course provides an essential toolkit of practical advice and principles to grow these young and driven manager.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Mindfulness is a fundamental mental, psychological and emotional skill that you should constantly evolve as you move through your life. Improving your mindfulness allows you to be more aware of your actions as you become more aware of your immediate environment. It helps you self-regulate and provide benefits through your career and life. You will improve your active listening skills, filtering and gratitude, all of which will help increase your ability to be present in every moment. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Sales teams are instinctively driven to success, enjoying the pressure of targets, deadlines and sales objectives to meet. However, when things aren’t going well they can struggle with motivation and direction. Finding the right incentives and management techniques for each individual and team is key to keeping this going. Harness better communication, mentoring and the right incentives – targets drive behaviours. With our Motivating Your Sales Team course, you will understand what it takes to keep them engaged, enthused, driven and moving in the right direction.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Negotiation isn’t something restricted to the boardroom and multi-million dollar deals but something most people are faced with pretty much every day of their lives, even at a personal level. Negotiation is entirely about human interaction and there are certain phases, stages and emotional and intellectual skills required to master the skill of negotiation, no matter what the circumstance. Our course will give you an understanding into what a typical negotiation will play out, what an opponent will be thinking and the confidence to understand and find the result that makes each side think they have a win. You will learn that an atmosphere of respect is essential and that precious feeling of win-win will make all the difference in the long-term.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Networking is one of the fundamental skills virtually every employee should have, no matter what their role or position. Networking isn’t just for external facing clients but just as importantly to work with internal stakeholders and internal clients, no matter what the size of the business. Our course will help you develop the skills, work out how to communicate effectively and build long term relationships that will last. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
In Part Two of our Networking Skills course, we look at networking outside the company. This is one of the most valuable and rich ways of developing strong and lasting business connections. It takes the investment of time, combined with skills and authenticity in yor relationships but can last your whole career and turn into great trusting friendships along the way. Our course will give you an overview of the core networking skills you can finesse to improve all your networking capabilities. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
