Good business etiquette can separate you from your peers and competitors when it comes to handling delicate and high level relations. Awareness, respect and paying attention to the finer details can differentiate you. Our course will give you an overview of the key basics when it comes to meeting people, dealing with high level international situations, communicating online, on the phone and in person. Deal with interruptions, accidents and other mini crises in a smooth and effortless way as well as handling networking and social occasions. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.