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A command of soft skills are at the heart of soft power and influence and as any leader will tell you, that’s the essence of great leadership. Having a set of proven technical ‘hard’ skills is always critical but to go from good to great, you will need to evolve your emotional intelligence, communication and influencing skills and influence, no matter where you work.

With over 100 hours of professional training, sourced from the experiences of thousands of individuals and companies and compiled by our team of subject matter experts and editors, you have access to both established practice and new thinking.

You can read, listen and watch each course in your own time. There are usually around 100 questions to test your knowledge and at the end receive a certificate of achievement. If you prefer, you can also listen to the whole course or read the course book without having to take any tests.

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