A command of soft skills are at the heart of soft power and influence and as any leader will tell you, that’s the essence of great leadership. Having a set of proven technical ‘hard’ skills is always critical but to go from good to great, you will need to evolve your emotional intelligence, communication and influencing skills and influence, no matter where you work.
With over 100 hours of professional training, sourced from the experiences of thousands of individuals and companies and compiled by our team of subject matter experts and editors, you have access to both established practice and new thinking.
You can read, listen and watch each course in your own time. There are usually around 100 questions to test your knowledge and at the end receive a certificate of achievement. If you prefer, you can also listen to the whole course or read the course book without having to take any tests.
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Self-confidence is something everybody struggles with, no matter who they are or what they tell you. If they don’t, then they’re probably delusional as well. It is entirely normal to have moments where you lack vision, don’t feel adequate and don’t know how to see or express your self-worth, especially when communicating with others and asserting yourself. Our course will give you an understanding of what assertiveness and self-confidence mean and how to harness those feelings in your day to day life. These skills will encompass many elements of your professional and personal life and bring many opportunities and benefits. Just give it a go! In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
In this day and age of multiple distractions, the average person can have between 50,000 and 70,000 thoughts in a 24 hours day – whether awake or asleep. And in the age of multiple distractions and devices, it’s no wonder that attention and focus are at constant risk of depletion – it could be argued we are all facing some degree of ADHD. It can affect your work, your relationships and progress. Our course will give valuable insight, tools and strategies to help you be more attentive, vigiliant and focused in your daily life to achieve the goals you want. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through our Body Language Basics course you will be given a set of tools to use to your advantage. These tools can be utilised in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Our body language course will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own body language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
We are all born with innate creativity, curiosity, intuition, courage and the ability to think freely. It is only as we grow up and mature that norms are instilled that can block and diminish all of this through restricted thinking, discipline, self-regulation and habit - most of which are positive but can be restrictive. Our course will help unlock imagination, test your mental flexibility and open your mind to divergent thinking. You’ll learn mind-mapping, brainstorming and other key skills that can inspire you to be more creative in all you do. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Critical Thinking skills provide you with a different way to look at issues and problems. By applying a combination of logic, reasoning and open mindedness you can approach things in an entirely new way and surface new answers and solutions. Our course has a collection of tools and strategies, most of which you will already possess, to help you hone the skills to evaluation, identify and distinguish between relevant and irrelevant information, improve your overall performance and ensure you maximise your chances of productive decision making in key situations. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Emotional Intelligence or EQ (Emotional Quotient) is one of the fundamental skills of adult and working life, at the heart of self-awareness and self-management. Your ability to react, your motivation and overall behaviour, both personally and professionally, are governed by your EQ levels and it is an area of growth every adult should have as part of their personal development. If it’s your first time exploring this concept, our course will give you an understanding of its power and how harnessing your Emotional Intelligence will give you more control over your actions and emotions, impacting you positive in every facet of your life. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Strong facilitation skills can help make any business decision making process more efficient and effective. By creating and managing a good environment, a good facilitator can orchestrate groups to come together and problem solve key issues for a company. Our course gives participants an understanding of what facilitation is and a toolkit of useful techniques and proven strategies to maximise outcomes from group thinking. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Interpersonal skills are one of the most powerful and compelling skillsets to develop in any walk of life, whether in a public facing role or whether you want to improve your overall levels of influence and be the unforgettable person in the room. Our course gives you a set of starter tools to open conversations, move them along and progress your influencing skills. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Successful problem solving has a process and methodology behind it that can be learned and applied to any problem – large or small. Numerous studies by psychologists and business experts has found that you can use a proven set of skills and tools such as brainstorming, mind-mapping to for accurate problem identification in order to find the right solutions. Our course will give you an overview to all these tools and their practical uses to help hone and develop your skills in this key area and discipline that can have wide benefits for any business. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
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Appreciative Inquiry is form of positive questioning that can give a new perspective on problem solving and solution gathering. Using a new set of tools and skills, it can strengthen relationships, improve your thinking and transform the culture through the use of positive approaches, mindfulness and controlling negative situations. With our course, you will learn the new approach in how to invoke good practice. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Social intelligence is all about understanding your environment and those around you in order to make a positive impact and influence on people and situations. Develop your confidence levels in any situation, interpret seemingly invisible clues to what’s working and make positive connections during every interaction. Our course will benefit you in all walks of life and will really help your people skills through the use of tools such as active listening, understanding body language and refining your empathy. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Want to fast track your career development? Taking initiative and being proactive is a surefire way to move up the ladder. By showing initiative, it reflects you in a positive light to others as well as build your own self-esteem. Take opportunities and run with them, without excuses. Identify what you want and make it happen. With our course, you’ll understand what it is and the benefits but also when to work smartly – choosing your moments to act and not to act. By enrolling on this course, you’re already taking your first step. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Soft Skills are somewhat confusing and unknown for many people but make up an important suite of skills to develop. Soft skills can encompass a unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed on our course. If it’s your first time exploring these concepts, our course will give you an understanding of their importance and power, impacting you positively in every facet of your life. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.