As the backbone of any organisation, strong administrative skills as a foundation for your career is sure to bring you success in all you do.

Our series of courses in this category range from essentials such as basic administrative and office procedures through to personal skills such as knowing when to take initiative and goal setting strategies.

With over 100 hours of professional training, sourced from the experiences of thousands of individuals and companies and compiled by our team of subject matter experts and editors, you have access to both established practice and new thinking.

You can read, listen and watch each course in your own time. There are usually around 100 questions to test your knowledge and at the end receive a certificate of achievement. If you prefer, you can also listen to the whole course or read the course book without having to take any tests.

  • Administrative procedure is essential to the success of any business. A well run office, keeps efficiency high, reduces common errors and miscommunication. Keeping the role and function front and centre of any business, you’ll be able to establish clear policies and procedures that all staff can buy into and adopt. With our course, you’ll learn how a policy book demonstrates professionalism and efficiency within an organisation or office environment. This document is a vital connection between the company’s vision and operations. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the overall financial and business performance, particularly in this digital age. On our course, you'll get an overview and learn how to classify records, define and maintain different systems, and develop a keen understanding of the importance of records management. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • In this day and age of multiple distractions, the average person can have between 50,000 and 70,000 thoughts in a 24 hours day – whether awake or asleep. And in the age of multiple distractions and devices, it’s no wonder that attention and focus are at constant risk of depletion – it could be argued we are all facing some degree of ADHD. It can affect your work, your relationships and progress. Our course will give valuable insight, tools and strategies to help you be more attentive, vigiliant and focused in your daily life to achieve the goals you want. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Writing is a key form of communication for most people, and it”s one that many struggle with. Written skills in particular have diminished with the advent of messaging and email. Having articulate, compelling and persuasive written arguments, logically laid out and well represented is key to good business communication. Whether it’s a proposal, report or agenda. Our Introduction to Business Writing course will give you a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. This refresher course will give learners that extra benefit in the business world that a lot of people are losing.

    Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Documentation production is a key part of professional life, whether a proposal, business plan, report, technical or policy manual – or even a publication. Our course will give you the knowledge and skills to set up teams, work with others and create professional and important documents that reflect your organisation in the best light. Understand the basics of how using certain collaborative tools and models to give yourself an advantage in an art that’s slowly diminishing with the advent of new age communication technologies. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Organising and delivering memorable and successful events takes a great deal of creativity, thought, meticulous planning and delivery. You need to collaborate, map out and plan every detail from security, technicians, catering and facilities management. With the many different events from awards, conferences, press parties and business conferences you can expect a diverse and wide range of demands and solutions you need to create – some of which are totally bespoke. Developing your skillset in this area will give you a significant string to your bow and our course will help give you the basics in planning, administration and techniquest that will give you the confidence to run an engaging event that leaves a lasting impression. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Being a personal or executive assistant is a key and unique position requiring a great deal of professional and personal skills. From management and organisational skills to meticulous planning, you also need discretion, confidentiality and sensitivity and being an effective gatekeeper. Our course gives you an overview of the tools you need and what it takes to become a successful assistant. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. Our Goal Setting course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Knowledge within a business is commonly defined and accepted as one of its greatest assets. Whether it’s learned Intellectual Property (IP), formulas, IT systems, business processes, marketing USP’s – it all comes together to define a corporation. Do you have this all accurately documented, registered, logged and held somewhere or is it all in the heads of your staff? ISO and other standards exist that support your overall strategic KPI’s so adopting proper knowledge management approaches can help you and give further assurance to your investors, shareholders, partners and financiers. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • For any working professional, meetings are probably one of their biggest complaints - along with report writing. Even a simple one-hour team meeting that is poorly planned could cost a company one or two working days in lost productivity and leave a negative taste with staff. However, when done well with objectives, outcomes and a structured plan that is properly managed and facilitated, a meeting or workshop can be one of the most productive tools a business can have at its disposal. Giving the chance for multiple points of view, experience but all coming together for an understood and known purpose. Our course will explore how to reduce time wasting, give meetings purpose and focus through planning and leading techniques that will engage attendees and leave a lasting impression. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly. On our course, you will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Having strong organisational skills is something that will pay dividends in your career for years to come, as well as help in your family and personal life. This course will show you how to use a set of proven tools to help improve your productivity, declutter and manage yourself better and further your professional development. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Good personal financial management is what will keep you ahead throughout your working and personal life, giving you the means to achieve your ambitions and goals. Our course is for you whether you are running a small business, managing departments in large companies or starting out on a career in accounting and looking for a glimpse into your future worklife. You will learn the basic terms and concepts that will stand you in good stead for any future career as well as your personal life with financial planning matters. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Being productive is something we all want to be good at, all the time. In the modern day workplace, so much is expected and technology makes so much possible, there really aren’t enough hours in the day. This course teaches proven techniques that will allow you to manage time and tasks efficiently as well as deal with issues of procrastination and take ownership of your own responsibilities and develop a more productive work and home life. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
  • Project Management has been recognised, endorsed and its many benefits publicly lauded from the world’s biggest corporations to small and medium sized consultancies and businesses. There are now a wealth of processes, formulas and models that are successfully used in different situations to successfully deliver large and small scale projects. Our course will give you an overview of the entire project management process and will help accelerate your professional career, give you the confidence to work with any PM professional and have the rigour and discipline to see projects to fruition. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.  
  • Want to fast track your career development? Taking initiative and being proactive is a surefire way to move up the ladder. By showing initiative, it reflects you in a positive light to others as well as build your own self-esteem. Take opportunities and run with them, without excuses. Identify what you want and make it happen. With our course, you’ll understand what it is and the benefits but also when to work smartly – choosing your moments to act and not to act. By enrolling on this course, you’re already taking your first step. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
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