Knowledge Management

$29

Knowledge within a business is commonly defined and accepted as one of its greatest assets. Whether it’s learned Intellectual Property (IP), formulas, IT systems, business processes, marketing USP’s – it all comes together to define a corporation. Do you have this all accurately documented, registered, logged and held somewhere or is it all in the heads of your staff? ISO and other standards exist that support your overall strategic KPI’s so adopting proper knowledge management approaches can help you and give further assurance to your investors, shareholders, partners and financiers.

In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.

Description

Module One: Getting Started

  • Overview
  • Introduction
  • Course Objectives
  • How it works
  • Review Questions

Module Two: Understanding Knowledge Management

  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace
  • Review Questions

Module Three: Dos and Donts

  • Data, Information, and Knowledge
  • The Tacit Mode
  • Review Questions

Module Four: The Knowledge Management Life Cycle

  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration
  • Review Questions

Module Five: The New Knowledge Management Paradigm

  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management Endgame
  • Review Questions

Module Six: Knowledge Management Models

  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model
  • Review Questions

Module Seven: Building a Knowledge Management Rationale

  • Why Rationale is Necessary
  • Building a Business Case
  • Finding Success Stories
  • The Commodization/Customization Model
  • Review Questions

Module Eight: Customizing Knowledge Management Definitions

  • Components of a Knowledge Management Definition
  • Customizing the Components
  • Creating a KMBOK
  • Review Questions

Module Nine: Implementing Knowledge Management in Your Organization

  • Gathering Support
  • Identifying Opportunities for Revenue Streams
  • Key Knowledge Management Techniques
  • A Map for Success
  • The No-Budget Scenario
  • Review Questions

Module Ten: Tips for Success

  • About the Chief Knowledge Officer
  • Knowledge Management Skill Checklist
  • The Knowledge Management Imperative
  • The Hype Curve
  • Barriers and Helpers to Success
  • Review Questions

Module Eleven: Advance Topics

  • The Knowledge Management Maturity Model
  • Absorptive Capacity
  • Rustiness
  • Process Model Types
  • Review Questions

Module Twelve: Wrapping Up

  • Words from the wise
  • Results
  • Recommended reading
  • Courses you might be interested in

 

Topics Covered

Throughout the course you will develop key skills as you cover the following topics

  • Comprehend the rationale’s for a formal approach to knowledge management
  • Understanding the lifecycle for knowledge management
  • Look at four key systems and models for knowledge management
  • Know how to successfully implement it within your organisiation

 

What You'll Learn

By the time you have finished this short course on Knowledge Management, you will:

  • Be able to create a rational and business plan to secure knowledge management within your business
  • Have the understanding to choose and adapt the right system for the business
  • Have acquired a set of skills and thinking that will be transferrable to any situation

Who It's For?

This overview course is useful for anyone charged with developing knowledge management disciplines within an organisation.

Prior knowledge

Any experience in systems management, archiving and the supply of information internally within a business will he helpful.

As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision.

Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.

ALWAYS BE LEARNING!

We have many more courses for your business or organisation. Get in touch about how to get our courses available to your organisation or fellow learners at [email protected]

For Businesses

Are you looking for a comprehensive learning solution for you and your teams? We have a portfolio of over 150 business short courses that are available online and on-demand. These ready to go courses cover all key areas of a business from finance & operations, sales & marketing, human resources to administration and management. As well as hard skills that range from elementary to advanced, there is an array of people and soft skill development.

Our e-learning is comprehensive, up to date and produced by a high quality learning and editorial team. It combines the latest in business thinking with the latest in learning technology. Learning can be delivered wholly online through self-study, with virtual tutor support or in a group & classroom environment by our qualified trainers.

  • All online learning is tracked and courses can be used as part of a personal development plan for staff
  • Learners can study out of hours or in breaks with bite-size learning
  • Get back end management reports on learner progress
  • Cost efficiently solve any compliance, insurance, regulatory, union or staff association requirements
  • Save on staff training and CPD costs
  • Choose and pay for only the courses you need or look at our library models for even greater value
  • No lock-in contracts – pay monthly or get a handsome discount for annual and multi-year deals
  • No big installations necessary – a simple web browser is all you need to get started
  • New courses being added all the time

Get in touch at [email protected] or hit the Chat button for an instant response

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