Home>Leadership, Management>Middle Management

Middle Management

$29

Middle Management is by far the largest tier of leadership in most organisations. They are generally department heads, responsible for key functions and project that keep the company progressing. They are usually the most burdened and loyal at the same time but unable to grow due to the myopia of their role or function. Businesses must focus on this key layer of management and allow them to understand their role in the organisation and opportunities ahead of them. Our course provides an essential toolkit of practical advice and principles to grow these young and driven manager.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.

Description

Description

Module One: Introduction

  • Welcome
  • What you’ll learn
  • How it works

Module Two: Introduction to Management

  • What is Management?
  • What Do Mangers Do?
  • What Does It Take to Be a Manager?
  • Why Does Management Matter?
  • Case Study
  • Review Questions

Module Three: Ethics and Social Responsibility

  • What is Ethical Workplace Behavior?
  • What is Unethical Workplace Behavior?
  • How to Make Ethical Decisions
  • What is Social Responsibility?
  • Case Study
  • Review Questions

Module Four: Managing Information

  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information
  • Case Study
  • Review Questions

Module Five: Signs of Poor Management

  • Missed Deadlines
  • Team Turnover
  • Losing Customers
  • Little or No Growth
  • Case Study
  • Review Questions

Module Six: Trust Your Team of Managers

  • Do Not Micromanage
  • Promote Open and Honest Communication
  • Reward Initiative
  • Trust, But Verify
  • Case Study
  • Review Questions

Module Seven: When an Employee Complains about their Manager

  • Keep the Information Confidential
  • Gather Information from Both Sides
  • Coach or Delegate the Solution
  • Follow-up with the Manager or Employee
  • Case Study
  • Review Questions

Module Eight: Coaching and Mentoring (I)

  • Writing Performance Reviews
  • Provide Clear and Timely Feedback
  • Praise in Public, Criticize in Private
  • Make Sure Your Door is Always Open
  • Case Study
  • Review Questions

Module Nine: Coaching and Mentoring (II)

  • Offer Advice, Not the Solution
  • Create a Supportive Environment
  • Building Ownership
  • 360 Degree Feedback
  • Case Study
  • Review Questions

Module Ten: When Do You Step In?

  • Unsafe or Dangerous Events
  • Legal Ramifications
  • Severe Financial Costs
  • Repeated Failures after Coaching Has Occurred
  • Case Study
  • Review Questions

Module Eleven: Remember These Basic Qualities

  • Express Confidence in Their Abilities
  • Practice What you Preach
  • Have an Open Door
  • Their Success is Your Success
  • Case Study
  • Review Questions

Module Twelve: Closing Thoughts

  • Lessons Learned
  • Words from the wise
  • Your results
  • Further reading
Topics Covered

Topics Covered

Throughout the course you will develop key skills as you cover the following topics

  • What is management and why it matters
  • Managing information flows
  • Basics of control
  • Organisational strategy, structure and process
  • Managing teams
  • Motivation and leadership
What You'll Learn

What You'll Learn

By the end of this short business course on management for middle managers you will:

  • Know the principles of successful management
  • Understand organisational strategy and how to relate it to your team’s work
  • Know how to maximise your decision making skills
  • Manage teams effectively
Who is it for?

Who is it for?

Anyone who is in management.

Prior knowledge

Understand hiring and basic HR principles and most of all have understood and know how to create and keep teams focused and onside.

As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision.

Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.

ALWAYS BE LEARNING!

We have many courses for your business or organisation. Get in touch about how to get our courses available to your organisation or fellow learners at [email protected]

For Businesses

For Businesses

Are you looking for a comprehensive learning solution for you and your teams? We have a portfolio of over 150 business short courses that are available online and on-demand. These ready to go courses cover all key areas of a business from finance & operations, sales & marketing, human resources to administration and management. As well as hard skills that range from elementary to advanced, there is an array of people and soft skill development.

Our e-learning is comprehensive, up to date and produced by a high quality learning and editorial team. It combines the latest in business thinking with the latest in learning technology. Learning can be delivered wholly online through self-study, with virtual tutor support or in a group & classroom environment by our qualified trainers.

  • All online learning is tracked and courses can be used as part of a personal development plan for staff
  • Learners can study out of hours or in breaks with bite-size learning
  • Get back end management reports on learner progress
  • Cost efficiently solve any compliance, insurance, regulatory, union or staff association requirements
  • Save on staff training and CPD costs
  • Choose and pay for only the courses you need or look at our library models for even greater value
  • No lock-in contracts – pay monthly or get a handsome discount for annual and multi-year deals
  • No big installations necessary – a simple web browser is all you need to get started
  • New courses being added all the time

Get in touch at [email protected] or hit the Chat button for an instant response

You may also like…

Go to Top