Negotiation Skills

$19

Negotiation isn’t something restricted to the boardroom and multi-million dollar deals but something most people are faced with pretty much every day of their lives, even at a personal level. Negotiation is entirely about human interaction and there are certain phases, stages and emotional and intellectual skills required to master the skill of negotiation, no matter what the circumstance. Our course will give you an understanding into what a typical negotiation will play out, what an opponent will be thinking and the confidence to understand and find the result that makes each side think they have a win. You will learn that an atmosphere of respect is essential and that precious feeling of win-win will make all the difference in the long-term.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.

Description

Description

Module One: Introduction

  • Introduction
  • Overview
  • Learning Objectives

Module Two: Understanding Negotiation

  • The three phases
  • Skills for successful negotiating

Module Three: Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four: Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five: Phase One – Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six: Phase Two – Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven: About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight: Phase Three – Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine: Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it’s time to walk away

Module Ten: Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven: Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve: Wrapping Up

  • Lessons learned
  • Recap
  • Results
  • Further reading
Topics Covered

Topics Covered

Throughout the course you will develop key skills as you cover the following topics

  • The negotiation process and framework
  • Key negotiation techniques
  • Gamesmanship and brinksmanship
  • Steering and reaching a concencus
  • Negotiating outside the boardroom
What You'll Learn

What You'll Learn

By the end of this short business course on Business Succession Planning, you will:

  • Understood the basic principles of exchange and reciprocity
  • Know how to conduct a respectful and winning negotiation
  • Identify potential issues and problems and deal with them
  • Create a successful negotiation that will lead to long term benefits
Who's it for?

Who's it for?

This course is for anyone who will be negotiating agreements, supplies and contracts on behalf of their company or for themselves.

Prior knowledge

You will have probably had experience at some level of negotiating deals and agreements, whether it be a simple purchase or annual agreement with a supplier.

As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision.

Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.

ALWAYS BE LEARNING!

We have many more coursesfor you, your business or organisation. Get in touch about how to get our courses available to your organisation or fellow learners at [email protected]

For Businesses

For Businesses

Are you looking for a comprehensive learning solution for you and your teams? We have a portfolio of over 150 business short courses that are available online and on-demand. These ready to go courses cover all key areas of a business from finance & operations, sales & marketing, human resources to administration and management. As well as hard skills that range from elementary to advanced, there is an array of people and soft skill development.

Our e-learning is comprehensive, up to date and produced by a high quality learning and editorial team. It combines the latest in business thinking with the latest in learning technology. Learning can be delivered wholly online through self-study, with virtual tutor support or in a group & classroom environment by our qualified trainers.

  • All online learning is tracked and courses can be used as part of a personal development plan for staff
  • Learners can study out of hours or in breaks with bite-size learning
  • Get back end management reports on learner progress
  • Cost efficiently solve any compliance, insurance, regulatory, union or staff association requirements
  • Save on staff training and CPD costs
  • Choose and pay for only the courses you need or look at our library models for even greater value
  • No lock-in contracts – pay monthly or get a handsome discount for annual and multi-year deals
  • No big installations necessary – a simple web browser is all you need to get started
  • New courses being added all the time

Get in touch at [email protected] or hit the Chat button for an instant response

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