Contract Management


Contract Management is considered a specialist skill, reserved for legal departments. However, it should be in the purview of all senior managers to understand the key organisations they have a legal relationship with. It may be considered a turgid and mundane part of your role but contract and tort should be firmly on your radar. If contracts are managed well a business will flourish in the spirit of the partnership. If not, companies face financial loss and ruin, relationship harm and damage to reputation. With our online course, you will develop a comprehensive understanding of the fundamentals of contract management. Whether a vendor, partners, customer or government, these agreements need to be managed carefully. You will get a view on how to effectively implement management that is both in the spirit and letter of the agreement.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.



Module One: Introduction

  • Welcome & introduction
  • What you’ll learn
  • How it works

Module Two: Defining Contract Management

  • What is contract management?
  • Contract types
  • Contract elements
  • Risks of poor contract management
  • Case study
  • Review questions

Module Three: Legal and Ethical Contract Management

  • Contract Law I
  • Contract Law II
  • Defining ethical contract management
  • Ethical breaches
  • Case study
  • Review questions

Module Four: Contract Management Requests

  • Choosing potential bidders
  • RFPs and technology
  • Calculating value
  • Making a choice
  • Case sudy
  • Review questions

Module Five: How to Create a Contract

  • Templates and software
  • Compliance
  • Wording
  • Risks of noncompliance
  • Case study
  • Review questions

Module Six: Contract Negotiations

  • Be prepared
  • Prioritise terms
  • Execute the contract
  • Case study
  • Review questions

Module Seven: Assess Performance

  • What performance can be assessed
  • Creating metrics
  • Measuring performance
  • Improving performance
  • Case study
  • Review questions

Module Eight: Relationships

  • Qualities of effective relationships
  • Relationship pitfalls
  • Building trust
  • Maintaining relationships
  • Case study
  • Review questions

Module Nine: Amending Contracts

  • Redlines and strikeouts
  • Replacing clauses
  • Describing amendments
  • Amendment status
  • Case study
  • Review questions

Module Ten: Conducting Audits

  • Why audit?
  • Plan
  • Establishing procedures
  • Investigate and report
  • Case study
  • Review questions

Module Eleven: Renewing Contracts

  • Involve stakeholders
  • Review
  • Check for accuracy and changes
  • Update or cancel
  • Case study
  • Review questions

Module Twelve: Wrapping Up

  • Words from the wise
  • Re-Cap
  • Results
  • Further reading
  • Courses you might like


Key topics you will cover in this course

  • Understanding the structure of a contract
  • Different contract types
  • Creating and managing a contract
  • Auditing terms and performance and making amends
  • Relationship and the spirit of a contract


By the end of this course you will understand

  • The basics of contract management
  • How to choose, build, manage, review and end/extend a contract
  • How to make successful contract partnerships
  • The risks of poor contracts and contract management


This course is for anyone who has a named or legal obligation to successfully fulfil a legal contract, usually between your organisation and a supplier or client.

Prior knowledge

Basic understanding of how contracts work and how the spirit of a contract works as well as the letter of a contract.

As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision.

Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.


We have many more courses for your business or organisation. Get in touch about how to get our courses available to your organisation or fellow learners at [email protected]



Are you looking for a comprehensive learning solution for you and your teams? We have a portfolio of over 150 business short courses that are available online and on-demand. These ready to go courses cover all key areas of a business from finance & operations, sales & marketing, human resources to administration and management. As well as hard skills that range from elementary to advanced, there is an array of people and soft skill development.

Our e-learning is comprehensive, up to date and produced by a high quality learning and editorial team. It combines the latest in business thinking with the latest in learning technology. Learning can be delivered wholly online through self-study, with virtual tutor support or in a group & classroom environment by our qualified trainers.

  • All online learning is tracked and courses can be used as part of a personal development plan for staff
  • Learners can study out of hours or in breaks with bite-size learning
  • Get back end management reports on learner progress
  • Cost efficiently solve any compliance, insurance, regulatory, union or staff association requirements
  • Save on staff training and CPD costs
  • Choose and pay for only the courses you need or look at our library models for even greater value
  • No lock-in contracts – pay monthly or get a handsome discount for annual and multi-year deals
  • No big installations necessary – a simple web browser is all you need to get started
  • New courses being added all the time

Get in touch at [email protected] or hit the Chat button for an instant response

You may also like…

Go to Top