Six Sigma and Lean Process


Six Sigma and Lean Process is a data driven approach to creating efficiency in business processes. What it does is look at the stages of any process and focus on whether it’s the correct way to or whether better options are available and what it takes to implement those changes. Our course will provide an introduction and overview into this proven way of thinking that changed so many global corporations. It will give you an insight into the methodology and look at the toolkit required to successfully deploy Six Sigma.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.

In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.



Module One: Introduction

  • Welcome
  • Course Objectives
  • How it works

Module Two: Understanding Lean

  • About Six Sigma
  • About Lean
  • History behind Lean
  • Toyota Production Systems
  • The Toyota Precepts
  • Review questions

Module Three: Likera’s Toyota Way

  • Philosophy
  • Process
  • People and Partners
  • Problem Solving
  • Review questions

Module Four: The TPS House

  • The Goals of TPS
  • The First Pillar: Just In Time (JIT)
  • The Second Pillar: Jidoka (Error-Free Production)
  • Kaizen (Continuous improvement)
  • The Foundation of the House
  • Review questions

Module Five: The Five Principles of Lean Business

  • Value
  • Value stream
  • Flow
  • Pull
  • Seek perfection
  • Review questions

Module Six: The 1st Improvement Concept (Value)

  • Basic characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano Model
  • Review questions

Module Seven: The 2nd Improvement Concept (Waste)

  • Muda
  • Mura
  • Muri
  • The new wastes
  • Review questions

Module Eight: The 3rd Improvement Concept (Variation)

  • Common Cause
  • Special Cause
  • Tampering
  • Structural
  • Review questions

Module Nine: The 4th Improvement Concept (Complexity)

  • What is complexity?
  • What causes complexity?
  • How to simplify?
  • Review questions

Module Ten: The 5rgh Improvement Concept (Continuous improvement)

  • The PDSA cycle (Plan, Do, Study, Act)
  • The DMAIC method
  • Review questions

Module Eleven: The Improvement Toolkit

  • Gemba
  • Genchi Genbutsu
  • Womack’s Principle
  • Kaizen
  • A Roadmap for implementation
  • Review questions

Module Twelve: Closing Thoughts

  • Words from the wise
  • Lessons learned
  • Your scores
  • Evaluation form
  • Further reading

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