Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through our Body Language Basics course you will be given a set of tools to use to your advantage. These tools can be utilised in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Our body language course will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own body language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.-
Want to tell is someone’s telling the truth just by looking at their facial expressions and body position? Want to know when you have an advantage in a sales or negotiation situation or when to back off? Through the use of body language, you can pick up on patterns of small signs that could give you the edge in everything you do. Our body language basics course is an introduction and overview on some of the techniques to understand the unspoken language that makes up over 70% of all communication. It will also help you underastand your own body language and how it’s been seen and perceived, even at a subconscious level and how to adjust and improve the way you connect through non-verbal communication. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Writing is a key form of communication for most people, and it”s one that many struggle with. Written skills in particular have diminished with the advent of messaging and email. Having articulate, compelling and persuasive written arguments, logically laid out and well represented is key to good business communication. Whether it’s a proposal, report or agenda. Our Introduction to Business Writing course will give you a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. This refresher course will give learners that extra benefit in the business world that a lot of people are losing.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Whether it”s the speech you deliver in the boardroom, podium, noticing key body ‘tells’ in a negotiation or simply a one-to-one with a team member, the level of attention you give to communication is a key differentiator in building rapport and gaining influence. Our Communication Strategies course will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees, having a positive impact everywhere throughout the business and in people’s lives.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Customer Support used to mean just face to face or phone conversations. With technology today, this has fundamentally changed and includes a host of online solutions from websites, FAQ’s, web chat, phone apps and even chatbots. The customer experience has shifted online and begun long before a purchase is made. Our Customer Support course looks at the new opportunities in customer support available online and how to take advantage of them.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Soft Skills are somewhat confusing and unknown for many people but make up an important suite of skills to develop. Soft skills can encompass a unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed on our course. If it’s your first time exploring these concepts, our course will give you an understanding of their importance and power, impacting you positively in every facet of your life. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.