Anger Management

$29

Anger can be a very damaging condition in anyone’s life, particularly if left to escalate and untreated. It can affect your work, personal life and relationships and have devastating consequences, even resulting in criminal prosecution and a legacy that will stay with you for years. While anger is a normal reaction that everyone experiences, it’s how you identify it, manage it in an effective way, turning that energy to positive effect. This course will give you a constructive approach and tools to identify triggers and coping strategies when you get angry.

Note: This course is not intended as a replacement for professional help and guidance. Professional help should always be sought, especially if there is risk to a person and those around them.

In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.

Description

Module One: Introduction

  • Welcome
  • What you’ll learn
  • How it works

Module Two: Understanding Anger

  • The Cycle of Anger
  • Understanding Fight or Flight
  • Common Myths About Anger

Module Three: Do”s and Don”ts

  • Unhelpful Ways of Dealing with Anger
  • Helpful Ways of Dealing with Anger

Module Four: Gaining Control

  • A Word of Warning
  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Blowing off Some Steam

Module Five: Separate the People from the Problem

  • Objective vs. Subjective Language
  • Identifying the Problem
  • Using “I” Messages

Module Six: Working on the Problem

  • Using Constructive Disagreement
  • Negotiation Tips
  • Building Consensus
  • Identifying Solutions

Module Seven: Solving the Problem

  • Choosing a Solution
  • Making a Plan
  • Getting it Done

Module Eight: A Personal Plan

  • Understanding Hot Buttons
  • Identifying Your Hot Buttons
  • A Personal Anger Log

Module Nine: The Triple A Approach

  • Alter
  • Avoid
  • Accept

Module Ten: Dealing with Angry People

  • Understanding the Energy Curve
  • De-Escalation Techniques
  • When to Back Away and What To Do Next

Module Eleven: Pulling it All Together

  • Process Overview
  • Putting it Into Action

Module Twelve: Closing Thoughts

  • Lessons Learned
  • Words from the wise
  • Your results
  • Further reading

Topics Covered

Throughout the course you will cover the following topics

  • The cycle of anger
  • Automatic internal response mechanisms
  • Triggers and warning signs
  • Coping mechanisms: Alter, Avoid, Accept
  • Diffusing and de-escalating techniques
  • Dealing with angry people

What You'll Learn

After this short course on Anger Management, you will:

  • Be able to understand your own anger triggers
  • Identify where others may be in similar situations
  • Evaluate and de-escalate problems before they occur or as they happen

Who's it for?

This is for anyone struggling with anger management or anyone who has to deal with those issues in the workplace.

Prior knowledge

Management of the business and its people should be part of your knowledge and experience.  As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision.

Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.

ALWAYS BE LEARNING!

We have many more courses for you, your business or organisation. Get in touch about how to get our courses available to your organisation or fellow learners at contact@EnglishLL.com

 

For Businesss

Are you looking for a comprehensive learning solution for you and your teams? We have a portfolio of over 150 business short courses that are available online and on-demand. These ready to go courses cover all key areas of a business from finance & operations, sales & marketing, human resources to administration and management. As well as hard skills that range from elementary to advanced, there is an array of people and soft skill development.

Our e-learning is comprehensive, up to date and produced by a high quality learning and editorial team. It combines the latest in business thinking with the latest in learning technology. Learning can be delivered wholly online through self-study, with virtual tutor support or in a group & classroom environment by our qualified trainers.

  • All online learning is tracked and courses can be used as part of a personal development plan for staff
  • Learners can study out of hours or in breaks with bite-size learning
  • Get back end management reports on learner progress
  • Cost efficiently solve any compliance, insurance, regulatory, union or staff association requirements
  • Save on staff training and CPD costs
  • Choose and pay for only the courses you need or look at our library models for even greater value
  • No lock-in contracts – pay monthly or get a handsome discount for annual and multi-year deals
  • No big installations necessary – a simple web browser is all you need to get started
  • New courses being added all the time

Get in touch at contact@ELLBusiness.com or hit the Chat button for an instant response

 

You may also like…

Go to Top