For many in traditional in-person sales, handling client objections can be a difficult business – often what puts less hardy types off the role. Getting pushed back and turned down can seem challenging and exhausting. However, when looked at from the other side, you are usually in a positive position when clients are moving into the detail of dishing out objections. Arm yourself with a catalogue of response types and your own product or organisational features and benefits and follow a few proven techniques and you should soon be able to work with a client to bring them on side and hopefully on board. Our course will show you how sales objections is an essential part of the process and open up many new opportunities.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.