Office Politics: A Guide for Managers

$29

Office politics are the essence of our own real life reality shows. People are social and interactive and inevitably will get on and fall out. As a manager, your trick is to keep people focused and positive and avoid negative clique building and pernicious behaviours that can harm and damage people and productivity and even lead to job losses and effects on the business. Our course will give guidance on handling and preventing situation, the classic office personalities and strategies to keep people focused and positive.

In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.

 

Description

Module One: Getting Started

  • Overview
  • Introduction
  • Course Objectives
  • How it works

Module Two: New Hires

  • Company Core Values
  • Building Relationships
  • Encourage Respect
  • Setting Ground Rules
  • Case Study
  • Module Two: Review Questions

Module Three: It”s About Interacting and Influencing

  • Dealing with Different Personalities
  • Build a Culture of Collaboration
  • Be Nice to Everyone (Not Just Those That Can Help You)
  • Be a Team Player
  • Case Study
  • Module Three: Review Questions

Module Four: Dealing With Rumors, Gossip, and Half-Truths

  • It”s Effects on Moral
  • Reinforce the Truth with Facts
  • Do Not Participate
  • Deal With it Swiftly
  • Case Study
  • Module Four: Review Questions

Module Five: Office Personalities (I)

  • Complainer
  • Gossiper
  • Bully
  • Negative Ned/Nancy
  • Case Study
  • Module Four: Review Questions

Module Six: Office Personalities (II)

  • Information Keeper
  • Know-it-All
  • The Apple-Polisher
  • Nosey Neighbor
  • Case Study
  • Module Six: Review Questions

Module Seven: Getting Support for Your Projects

  • Gain Trust Through Honesty
  • Be Assertive
  • Blow Your Own Horn
  • Make Allies
  • Case Study
  • Module Seven: Review Questions

Module Eight: Conflict Resolution

  • The Importance of Forgiveness
  • Neutralizing Emotions
  • The Benefits of a Resolution
  • The Agreement Frame
  • Case Study
  • Module Eight: Review Questions

Module Nine: Ethics

  • Benefits of an Ethical Environment
  • Lead by Example
  • Ensuring Ethical Behavior
  • Addressing Unethical Behavior
  • Case Study
  • Module Nine: Review Questions

Module Ten: You Are Not an Island

  • Never Burn a Bridge
  • Take the High Road
  • Trust is a Two Way Street
  • Don”t Hide in Your Office
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Social Events Outside of Work

  • How to Decline Politely
  • Rules When Attending
  • Meeting New People
  • Conversation Do”s and Don”ts
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the wise
  • Results
  • Recommended reading
  • Courses you might be interested in

 

Topics Covered

Throughout the course you will develop key skills as you cover the following topics

  • Supporting and guiding new hires and employees
  • Interacting, influencing and authenticity
  • Identifying and dealing with rumours, half-truths and gossip and its effects
  • Understanding the eight classic office personalities
  • Dealing with conflicts
  • Dealing with situations outside the workplace

What You'll Learn

By the end of this short course on office politics, you will

  • Accept and manage office politics before it gets out of hand
  • Know the key personality types that can detract and support you
  • Bring teams along with your vision through authenticity and influence

Who It's for?

This course is useful to anyone in a supervisory or management role and for those who need to control the direction of teams.

Prior knowledge

As you develop your career, there will be a constant requirement to not only refresh and update existing technical learning but also to develop new skills and ways of thinking and behaving.

Technical Skills

Whether you’re in production, distribution, sales, finance, human resources or management your technical skills will always need to keep up with the latest developments in technology and change. The learning for this will generally come from your peers, industry trends and specialised training.

New skills

However, as you move up in seniority through an organisation or become and entrepreneur, you will be faced with learning a much wider array of skills. You will need to learn how to be a generalist but with the ability to look at the whole of a business and how it all interlocks.

People Skills

Most importantly, you will need to master your own behaviours and character and emotional intelligence in order to influence, inspire and bring people along with your vision.

Your career, personal and professional development should never stop, whether you are learning because of a company or professional body requirement or whether you are just wanting to grow.

ALWAYS BE LEARNING!

We have many more courses for your business or organisation. Get in touch about how to get our courses available to your organisation or fellow learners at [email protected]

 

 

For Businesses

Are you looking for a comprehensive learning solution for you and your teams? We have a portfolio of over 150 business short courses that are available online and on-demand. These ready to go courses cover all key areas of a business from finance & operations, sales & marketing, human resources to administration and management. As well as hard skills that range from elementary to advanced, there is an array of people and soft skill development.

Our e-learning is comprehensive, up to date and produced by a high quality learning and editorial team. It combines the latest in business thinking with the latest in learning technology. Learning can be delivered wholly online through self-study, with virtual tutor support or in a group & classroom environment by our qualified trainers.

  • All online learning is tracked and courses can be used as part of a personal development plan for staff
  • Learners can study out of hours or in breaks with bite-size learning
  • Get back end management reports on learner progress
  • Cost efficiently solve any compliance, insurance, regulatory, union or staff association requirements
  • Save on staff training and CPD costs
  • Choose and pay for only the courses you need or look at our library models for even greater value
  • No lock-in contracts – pay monthly or get a handsome discount for annual and multi-year deals
  • No big installations necessary – a simple web browser is all you need to get started
  • New courses being added all the time

Get in touch at [email protected] or hit the Chat button for an instant response

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