Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. It’s about being savvy commercially and financially and seeing an end to end opportunity and equation. Not all business or sales are profitable and thinking on your feet is as much an art as a skill. Our Business Acumen course will give you the financial literacy and business sense you need and an advantage others wished they had. It will help you recognise opportunities and learning events, manage risk better and increase your critical thinking. This course has the ability to influence your whole organisation and give you that extra edge.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.-
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. With our Contact Centre training online course, you'll be able to give teams the information and techniques needed to effectively assist your customer base. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Customer Support used to mean just face to face or phone conversations. With technology today, this has fundamentally changed and includes a host of online solutions from websites, FAQ’s, web chat, phone apps and even chatbots. The customer experience has shifted online and begun long before a purchase is made. Our Customer Support course looks at the new opportunities in customer support available online and how to take advantage of them.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Leadership through influence is as much an art as it is a skill. While they say some leaders are born and not made, many circumstances can drive someone to take the lead, perhaps even in adversity, discovering abilities they never knew they had. Once you learn the techniques of leadership and influence and add your own authenticity, it will be easy to build the confidence to take to lead. The more experience you have in acting as a leader, the easier it becomes.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Selling in the current day has turned into a complex process. With customers more savvy and able to access more information than ever before, a sales process and cycle is as much a buyer cycle. As well as being compelling to the market as a whole, being known and being credible, the buyer has to be taken on the journey to purchase and by the time they reach you, they may be more sophisticated about your products – and your rivals – than you think. This Sales Fundamentals course will show you the basic sales process and proven tools that can be used, no matter what the size of the sale. You will learn to be more confident, handle objections and close a deal.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
What is self leadership? When you’re an experienced leader, you focus all your time and energy on the direction of others and events. How do you lead, coach and motivate yourself thereby ensuring you’re doing the right thing for others? With our Self Leadership course, you will discover the specifics of how to evolve into a higher state of leadership through strength and wisdom.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Talent Management in a company will pay great dividends on investment but requires special effort and attention. The leaders of the world’s greatest companies will always tell you that their people are their greatest asset. With a strong talent management programme you are developing a more skilled and loyal workforce and attracting more skilled new hires, which is particularly challenging when recruiting millennials. Our Talent Management course will give insights and guidance on how the world’s best companies are running their programmes, which can also provide you with the same long term growth and stability.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Teamwork and being part of a functional team is a normal part of everyday business and corporate life. Strong teams benefit every organisation and allow members to elevate their results and career. As a manager, you will be at the heart of driving this success. Through our course you will be encouraged to explore the different concepts of what makes a great team, factors in building a team and activities that build cohesion and stimulate interaction and growth and bonding.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Chemistry is the essential but elusive constituent of any successful team, whether in business or in sport. Individual skill is what each person brings but chemistry is what brings them together and focused on achieving a goal through a sense of unity. With our Team building Through Chemistry course you will discover the specifics of how building chemistry through connections and shared purpose will utilise each other’s strengths.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
Teamwork is a part of most people’s daily life, whether in the workplace, with family life or with friends on the sports field or elsewhere. To genuinely grasp its power, you need to understand some of the core principles that may seem obvious but after often overlooked. Our Teamwork and Team Building course encourages you to explore the different aspects of a team, the dynamics and how each person fits into that. Learn the concepts, principles and values that make a team and turn it into a success.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
The new generation of homeworkers and gig economy staff, are virtual employees working from home or new co-working spaces in cities all over the world. More than one billion globally work virtually. As a business you can really benefit from this army of workers and giving the individual the freedom to enjoy the advantages and benefits of flexible schedules – less commuting and saving the company money in office space. Our course will help you understand the demands of teleworking, both as an employer and employee.Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device. -
There are over one billion virtual workers making up the globally connected workforce, with the numbers expected to continue increasing. And with the world marketplace more accessible than ever, businesses big and small can take advantage of operating 24 hours a day across every region and timezone. Creating, managing and team building still follows the same principles but the challenges vary slightly to in-market teams. Our Virtual Team Building and Management course will help you understand how to work on these challenges and succeed globally.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.