Conflict is a part of human nature and whenever people come together for any length of time, conflict will inevitably occur. Whether it’s over an issue, set of beliefs or character difference, the effects of unresolved conflict can be long lasting and damaging to a business, its relationships, staff and ultimately to you. Our Conflict Resolution course will give you a seven step process that is proven and can be used and adapted to handle disputes of any size. You will learn crucial conflict management skills, including anger management and using the Agreement Framework along with other strategies and tactics.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.