First, take a deep breath. Here are 10 ways from Inc.com:
- Utilize an assertive style of communicating.
Emotionally intelligent people know how to communicate their opinions and needs directly while still respecting others.
- Respond instead of reacting to conflict.
An emotionally intelligent person knows how to stay calm during stressful situations. They understand in conflict the goal is resolution, and they make conscious choices to focus on that outcome.
- Utilize active listening skills.
Emotionally intelligent people listen for clarity instead of waiting for their turn to speak. They also pay attention to the nonverbal details of a conversation, helping to prevent misunderstandings.
- Be motivated.
Emotionally intelligent people are self-motivated. They set goals and persist through challenges.
- Practice ways to maintain a positive attitude.
Emotionally intelligent people know what they need to do to have a good day and an optimistic outlook.
- Practice self-awareness.
Emotionally intelligent people are self-aware, intuitive, and they also pick up on others’ emotions and body language.
- Take criticism well.
Instead of getting offended or defensive, high EQ people take a few moments to understand where the critique is coming from and how they can constructively resolve their issues.
- Empathize with others.
Emotionally intelligent understand that empathy helps them to relate to others on a basic human level. It opens the door for mutual respect and understanding.
- Utilize leadership skills.
Emotionally intelligent people have high standards for themselves and set an example for others to follow. They take initiative and have great decision-making and problem-solving skills.
- Be approachable and sociable.
Emotionally intelligent people smile and give off a positive presence. They utilize appropriate social skills based on their relationship with whomever they are around.