short courses

Crisis Management – Staff

$29

Crisis Management is as important an approach as financial and personnel management. Having a clear and effective programme in place can mean the success or failure of a company for the long term as well as affecting profitability and reputation. You should have a plan in place to identify and assess risk, respond accordingly and have disaster recovery ready. Our course focuses on crisis management within your company and will help you recognise the warning signs, help avoid such situations and develop skills to manage it.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Developing Company Culture through Corporate Behaviours

$29

Corporate Behaviour and Corporate Social Responsibility have become a major factor in the success or failure of many companies – whether small or global conglomerates. In the age of mass media and social media distribution all seen the stories of organisations having to spend millions on repairing reputational and brand damage because they didn’t have the right set of values and staff training in place. Our Developing Corporate Behaviour course helps use best practice to articulate your core values, train employees and equip everyone to better deal with incidents.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Developing New Managers

$29

How to Develop New Managers is a course that will help you identify prospective managers early in the management track, helping the company overall with its long term success and succession planning. Becoming a new manager is a major step for an individual and supporting them is key. Our course will help outline the best practices and share knowledge in showing how to develop well rounded, balanced and confident managers who can fit your organisation’s cultural values and grow with you for the long term.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Talent Management

$29

Talent Management in a company will pay great dividends on investment but requires special effort and attention. The leaders of the world’s greatest companies will always tell you that their people are their greatest asset. With a strong talent management programme you are developing a more skilled and loyal workforce and attracting more skilled new hires, which is particularly challenging when recruiting millennials. Our Talent Management course will give insights and guidance on how the world’s best companies are running their programmes, which can also provide you with the same long term growth and stability.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
On-Boarding Millennials

$29

Recruiting Millennials has become a specific area of expertise as the new age and more technically skilled, savvy and demanding new hire has more choice open to them. Our on-boarding millennials course will take you through the differences in the new workforce and how to handle their arrival, welcome and integration into the business. On-boarding employees is a secure investment that will pay dividends in getting the right cultural fit, developing skills and knowledge and value to your company.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Middle Management

$29

Middle Management is by far the largest tier of leadership in most organisations. They are generally department heads, responsible for key functions and project that keep the company progressing. They are usually the most burdened and loyal at the same time but unable to grow due to the myopia of their role or function. Businesses must focus on this key layer of management and allow them to understand their role in the organisation and opportunities ahead of them. Our course provides an essential toolkit of practical advice and principles to grow these young and driven manager.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Manager Management

$29

Managing managers in your leadership team is the same as managing any direct reports. As you move up the career ladder, the responsibility increases but the same principles apply. It is critical to provide guidance, support and empower individuals as the stakes are usually higher. With our course you will be able to develop the managers and emerging talent around and close to you. As every manager knows, learning never stops.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Coaching and Mentoring

$29

Coaching and mentoring a colleague can be an extremely rewarding two way experience. As well as imparting knowledge, experience and wisdom you can receive a great deal from the diversity of new ways of thinking that can evolve and change your own way of thinking. Coaching goes beyond imparting information about a role but adding wisdom and value to an individual’s work and sometimes personal life. It can be an intimate bond of sharing and exchange. Our Coaching and Mentoring course gives a good introduction and overview into how to develop an individual towards high performance.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Be a respected and liked Boss

$29

Being more likeable is always a desirable quality. Managing that whilst managing others is a hard balance between being liked and respected, particularly as an authority figure that has to sometimes handle difficult conversations to the people who like and support you. This course will show how honesty, integrity, authenticity and trust will be the biggest tools to foster better relationships with teams and staff. Learning to avoid micromanagement, trust and empower others, accept feedback and delegate will all improve your manager scores.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Supervising Others

$29

Supervising others is the first stage on a management career. Between managing your own time, project and objectives, helping team members solve problems and supporting peers, the week soon disappears. With our Supervising Others course, you can learn to maximise your efficiency, develop management skills such as delegation, time management and setting both goals and expectations, resolving conflict and disciplining staff.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Self Leadership

$29

What is self leadership? When you’re an experienced leader, you focus all your time and energy on the direction of others and events. How do you lead, coach and motivate yourself thereby ensuring you’re doing the right thing for others? With our Self Leadership course, you will discover the specifics of how to evolve into a higher state of leadership through strength and wisdom.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Leadership and Influence

$29

Leadership through influence is as much an art as it is a skill. While they say some leaders are born and not made, many circumstances can drive someone to take the lead, perhaps even in adversity, discovering abilities they never knew they had. Once you learn the techniques of leadership and influence and add your own authenticity, it will be easy to build the confidence to take to lead. The more experience you have in acting as a leader, the easier it becomes.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Team Building for Managers

$29

Teamwork and being part of a functional team is a normal part of everyday business and corporate life. Strong teams benefit every organisation and allow members to elevate their results and career. As a manager, you will be at the heart of driving this success. Through our course you will be encouraged to explore the different concepts of what makes a great team, factors in building a team and activities that build cohesion and stimulate interaction and growth and bonding.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Team Building through Chemistry

$29

Chemistry is the essential but elusive constituent of any successful team, whether in business or in sport. Individual skill is what each person brings but chemistry is what brings them together and focused on achieving a goal through a sense of unity. With our Team building Through Chemistry course you will discover the specifics of how building chemistry through connections and shared purpose will utilise each other’s strengths.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Workplace Violence

$29

Workplace violence is rarity but a reality that can’t be dismissed. Discrimination and harassment can lead to a hostile environment and left unchecked can escalate into violence. This course will help you recognise certain behaviours and identify warning signs and tendencies in violent individuals and lower the risk of escalating a situation. It will also provide a toolkit of response mechanisms.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Workplace Harassment

$29

Harassment in the workplace is a serious issue with potentially long term damaging effects on individuals and major implications to the organisation as many high profile media stories have shown throughout the last year. Harassment can manifest itself racially, sexually, culturally or directed at those with disabilities or physically in the form of bullying. Not only is it unpleasant, in certain cases its illegal. Our Workplace Harassment course gives you the tools to recognise harassment. It will also help you understand the rights and responsibilities in creating a safe environment for everyone. Note: This course in no way constitutes legal advice and you should refer to your local laws for full guidance.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Workplace Diversity

$29

The workplace has been fundamentally changing over recent years, moving towards being more open, accepting and understanding of the differences in its staff and how diversity adds value. Leading global businesses embrace this while governments force those who slow or refusing to change with the times. Through our Workplace Diversity course, you will understand what diversity is in its many forms, deal with it in practical terms as well as intellectually and emotionally and handle circumstances where there is still resistance to change. Note: This course gives guidance and you should always be aware of your local legal obligations.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Virtual and Remote Teamwork and Team Building

$29

There are over one billion virtual workers making up the globally connected workforce, with the numbers expected to continue increasing. And with the world marketplace more accessible than ever, businesses big and small can take advantage of operating 24 hours a day across every region and timezone. Creating, managing and team building still follows the same principles but the challenges vary slightly to in-market teams. Our Virtual Team Building and Management course will help you understand how to work on these challenges and succeed globally.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Teamwork and Team Building

$29

Teamwork is a part of most people’s daily life, whether in the workplace, with family life or with friends on the sports field or elsewhere. To genuinely grasp its power, you need to understand some of the core principles that may seem obvious but after often overlooked. Our Teamwork and Team Building course encourages you to explore the different aspects of a team, the dynamics and how each person fits into that. Learn the concepts, principles and values that make a team and turn it into a success.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Sales Fundamentals

$29

Selling in the current day has turned into a complex process. With customers more savvy and able to access more information than ever before, a sales process and cycle is as much a buyer cycle. As well as being compelling to the market as a whole, being known and being credible, the buyer has to be taken on the journey to purchase and by the time they reach you, they may be more sophisticated about your products – and your rivals – than you think. This Sales Fundamentals course will show you the basic sales process and proven tools that can be used, no matter what the size of the sale. You will learn to be more confident, handle objections and close a deal.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Coaching Salespeople

$29

Good and great sales people are like any high performer, no matter what their field. Coaching them is like coaching any athlete or actor and provides many benefits in the long term. With our Coaching Salespeople course you will discover the specifics of how to develop coaching skills. You will learn to understand the roles and responsibilities of a coach as well as the challenges that coaches face in regards to specifically working with salespeople.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Motivating your Sales Team

$29

Sales teams are instinctively driven to success, enjoying the pressure of targets, deadlines and sales objectives to meet. However, when things aren’t going well they can struggle with motivation and direction. Finding the right incentives and management techniques for each individual and team is key to keeping this going. Harness better communication, mentoring and the right incentives – targets drive behaviours. With our Motivating Your Sales Team course, you will understand what it takes to keep them engaged, enthused, driven and moving in the right direction.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Managing Virtual and Remote High Performance Teams

$29

More and more as businesses go global, they are creating their own high performing remote teams or outsourcing the task to third parties in areas such as sales, service and market development. How do you manage this process and bring individuals, teams and groups together to share the same direction, values, objectives and expectations whilst facing logistical and other challenges that come with virtual management. Our Managing High Performance Remote Teams course will help guide you through setting up, managing and interacting remotely by identifying and helping you push through to success.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours.
In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Managing High Performance Teams

$29

Creating and managing high performing teams requires a great deal of skill, focus and patience. High performers are usually very strong in a certain set of attributes, often countered by an equal lack of what could be considered basic and fundamental skills. Identifying the skills you need, hiring for them, managing them and ensuring all high performers interact and complement their team-mates is a skill in itself. With our Managing High Performance Teams course you can put yourself in a great position as a leader of these individuals.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Human Resources (HR) Management

$29

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job. This has had an impact, particularly on those that are not equipped with the skills or knowledge to deal with these issues. Our Human Resource Management course will give managers the basic tools to handle numerous situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This online course will provide your participants those skills and assist them with certain Human Resource situations.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Hiring Strategies

$19

Good hiring strategies hit both ends of the P&L in terms of generating long term growth in revenues and savings. Every successful business leader will tell you that the fundamental success of their company is down to its people more than its products or services. Hiring the right people is about more than just ability. They say hire for character, train for skill. The trick is getting the right mix of skills, attitude and cultural fit. Our Hiring Strategies course will help you understand how to seek the right candidate and give you the necessary tools to find the right people for you.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Employee Termination Processes

$19

Dismissing or firing employees is never easy, whatever the unfortunate circumstances. While it should always be treated as a last resort, it’s important that all avenues have been explored before proceeding. As well as understanding the principles, you will also need to know the legal and any other relevant implications to the process. With our course you will begin to see how important it is to develop a core set of skills to managing this process if and when it is time to let an employee go. NOTE: This course does not constitute legal advice in any way or form, merely outlining some of the best practice procedures you should consider. You should ALWAYS consult with a legal and HR professional who knows local employment laws. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Employee Recruitment

$19

Recruiting employees is perhaps one of the hardest and most overlooked areas of a business and essential to success. Any great business leader will tell you that the success of the company rests with its people and that starts with choosing the right talent long before you groom and evolve anyone. Many companies simply wait for talent to arrive, advertising a position and hoping. Actively seeking out the right kind of candidate is a sure fire way to find the right talent. Our course will help you understand how to find, interview and recruit the right candidate for you. It’s a huge investment from the outset and getting it wrong can be expensive on many fronts whether financially or through loss of morale and bad feeling and poor productivity. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Employee onboarding

$19

Employee on-boarding is an essential process for any company as part of their total recruitment procedure and investment and it should be treated with as much importance as the hiring and training process. In this age of hard to please millennials, who are more selective as to how they work and who they work with, the right programme, messaging of values, ethos, rules and regulations will create the right initial impressions for new hires. It will make a material difference to staff turnover. With our employee on-boarding course, you will understand what it takes to design a programme, get the right message and set & manage expectations. Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Conducting Employee Reviews

$19

Annual reviews are now a key instrument in most businesses. An annual review can keep staff focused and engaged. Giving feedback on positive attributes and areas for development is a pathway to success. With our Conducting Annual Reviews course, you can discover how to construct and conduct a well designed annual review. Define the categories for the review, link it to reward and compensation and use it to target and increase performance through the entire organisation.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Handling a Difficult Customer

$19

What is the best way to handle a difficult customer? Building rapport? Learning stress management techniques? Recognising body language triggers? With our Handling Difficult Customers course, you will be able to develop a strong skill set including in-person and over the phone technique, being able to address complaints and generate new business.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Presentation Skills Basics

$19

Many studies have found that public speaking is the number one fear amongst most people – outranking flying, snakes, insects and even death. Ironically, it is also one of the skills that can make or break a person’s career as mastery of public presentations and presenting can leave a powerful, compelling and lasting impression. Our course will give you a good foundational understanding of the toolkit of skills and resources you will need covering medium such as video, powerpoint and even flip charts. You’ll also learn verbal and non-verbal skills to communicate with power and ways of overcoming nervousness – something that everyone faces, even the most experience of presenter.

Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Call Centre Training

$19

Our call centre training course will help improve the phone skills of team members and new employees working in a call centre environment. This will in turn help make them more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier, and happier employees will produce happier customers. You will learn the skills to improve productivity and performance. Evaluating metrics and coaching are also used to make sure you can maximise the performance of teams.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Body Language Part One – The Basics

$19

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through our Body Language Basics course you will be given a set of tools to use to your advantage. These tools can be utilised in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications. Our body language course will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own body language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Negotiation Skills

$19

Negotiation isn’t something restricted to the boardroom and multi-million dollar deals but something most people are faced with pretty much every day of their lives, even at a personal level. Negotiation is entirely about human interaction and there are certain phases, stages and emotional and intellectual skills required to master the skill of negotiation, no matter what the circumstance. Our course will give you an understanding into what a typical negotiation will play out, what an opponent will be thinking and the confidence to understand and find the result that makes each side think they have a win. You will learn that an atmosphere of respect is essential and that precious feeling of win-win will make all the difference in the long-term.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.
Being an entrepreneur

$19

Have you ever dreamed of starting your own business? Wanting to be your own boss? Don’t know what to do about your great business idea? If you have ever thought about these situations then let our entrepreneurship course help you open your mind to the possibility and the realities. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our entrepreneurship course.
Study our course in the way you want. In small units or in one. Synchronise your learning between any device and remember and track your progress. Study and answer questions at your convenience and at the end of the course, if you answer more than 80% of the questions correctly, qualify for a certificate of achievement. You can even log your CPD hours. In all our business courses, you get access to around six hours of e-learning that you can watch, listen and read. There are usually 100 questions and at the end of the course you will receive a certificate of completion that you can use against any personal or professional development requirements. As well as the course, you also receive a FREE e-book that you can read on your Kindle or other e-reader. You also get a FREE audiobook of the course so you can listen to the whole course uninterrupted on your device.